GTC

General information

The following general terms and conditions apply to all sales and delivery transactions of T2 Racing GmbH. These terms and conditions shall be deemed to have been accepted at the latest upon receipt of the goods or services. We accept orders exclusively in accordance with our terms and conditions of sale. General terms and conditions of the customer or regulations of the customer deviating from our terms and conditions of sale are only binding for us if we expressly recognise them in writing. Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the remainder of the contract or the other provisions.

Offers, collateral agreements

Our offers are always subject to change and non-binding. Drawings, illustrations, dimensions and weights etc. belonging to the offer are only approximate, unless expressly agreed otherwise. We reserve the right of ownership and copyright to the offer and the associated documents. Disclosure, publication, duplication or realisation by third parties are not permitted. We reserve the right to make changes to the item described or illustrated at any time and without special notification, while retaining the essential characteristics. We reserve the right to correct any calculation or printing errors in the offer. Additional agreements to our offers and order confirmations require our written confirmation in order to be valid.

Conclusion of contract
The contract is concluded when we confirm acceptance of the order or have carried out the delivery. In the event of an unauthorised refusal to accept the goods delivered by us, we shall additionally charge the costs incurred by us. Our right to fulfilment of the purchase contract remains unaffected by this.

Prices, shipping, transfer of risk
The prices stated in the order confirmation are authoritative. Shipping (including any returns) shall be at the expense of the customer, unless free shipping has been agreed in writing. The risk of accidental loss shall pass to the customer upon handover of the goods to the forwarding agent or carrier. Insurance against damage of any kind will only be taken out at the express request of the customer and at their expense.
We offer volume discounts! Contact us for orders over $5,000 or for larger quantities. Special prices apply to various products for public schools and federal or cantonal institutions. Shipping is against invoice.

Dealers, SMEs, and major customers
The material will only be delivered against invoice after a credit check (commercial register extract and positive debt collection information not older than one month). If you are already a customer of T2 Racing GmbH, payment against invoice is possible by arrangement.

Private customers
With a few exceptions, we can only deliver against prepayment or cash on delivery. If the material is picked up at our store in Frauenfeld, cash payment is required. If you are already a customer of T2 Racing GmbH, payment against invoice is possible upon agreement.

Prepayment
For prepayment, we ask you to transfer the amount to our account. We do not send payment slips. Once the amount has been credited to our account, we will process the order. The costs for postage and packaging for prepayment can be found in the postage calculation during the order process.

Cash on delivery
We charge cash on delivery fees of CHF 15 plus postage and packaging.

Deliver
Information regarding delivery times or manufacturing dates is only binding if it has been confirmed by us in writing. The specified delivery times are given conscientiously in accordance with the existing circumstances and will be adhered to as far as possible. The delivery deadline is deemed to have been met if the customer has been notified that the goods are ready for collection or delivery by the end of the delivery period. We are entitled to make partial deliveries and to invoice each partial delivery separately. Official orders or measures, force majeure, strikes, lockouts, traffic and operational disruptions or raw material shortages and any other impediments to delivery shall release us from our obligation to perform for the duration of such impediments. If the hindrance is not expected to be removed in the foreseeable future, we shall be entitled to restrict or suspend delivery or to withdraw from the contract in whole or in part without the buyer being entitled to claim subsequent delivery or compensation. We shall inform the customer immediately of any restriction of delivery or partial withdrawal. The buyer shall also be entitled to refuse to fulfill the remaining obligations if the partial delivery is of no value to him. If we exceed the agreed delivery time, the customer has the right to set a grace period of 3 weeks by registered letter and to withdraw from the contract after the expiry of this period. If we have caused the delay through gross negligence or intent, compensation for non-performance may be claimed after the expiry of the grace period.

Foreign orders
For international orders, you have the option of picking up the goods or commissioning a courier to pick them up. Unless we receive other instructions from you, we will commission a freight company to pick up the goods on your behalf. The costs incurred for this will be shown on the invoice and paid by us to the freight company.
Delivery within the European Union takes place within a few days of acceptance of the order. Compliance with this deadline depends on local and temporary influences, and therefore cannot be guaranteed.
Delivery is made to the customer's place of residence or to another delivery address where the shipment can be accepted by the customer. Successful delivery is confirmed by signature.

Warranty
T2 Racing GmbH only supplies brand-new products in original brand quality. The manufacturer's warranty conditions apply to the items we sell. We accept no liability for any damage caused by the use of the items we sell. We do not guarantee that the items ordered are suitable for the purpose intended by the customer or that they can be used or processed under the conditions at the customer's premises or those of their end user. It is the customer's responsibility to check this before use or processing.

Transport
Damage caused during transport must be reported to the carrier immediately and confirmed in writing.

Complaints
Any complaints about our goods can only be made within 7 days of receipt of the goods if the defect is obvious; other defects can only be claimed within the warranty period for the part in question. The buyer is obliged to notify us in writing of any defects immediately, at the latest within one week of becoming aware of the defects. Returns to us must be made free of charge and insured. In order to prove warranty claims, the buyer is obliged to present the guarantee certificate together with the invoices when making a claim. The transfer of warranties to third parties requires our written confirmation. In the event of justified complaints, we shall be entitled, at our discretion, to repair, replace, or refund the goods. Only after two failed attempts may the buyer demand a reduction in price or cancellation of the purchase contract. If damage is due to improper handling or storage, any warranty shall be void. Any warranty is limited exclusively to the replacement of the damaged delivery items. Any other costs and claims for damages (e.g., loss of business due to a PC failure) are hereby expressly rejected. Claims for damages—in particular for consequential damages—can only be asserted against us if the damage is based on an intentional or grossly negligent breach of contract on our part. We accept no liability for incorrect product descriptions, incorrect technical data, and incorrect operating instructions provided by the manufacturer.
Unfortunately, we must charge a handling fee of CHF 30 per order for incorrect orders.

Terms of payment, default
Unless otherwise agreed, payment must be made within 10 days, strictly net.
In the event of default, interest on arrears of 4% shall be payable. For merchants, interest on arrears shall be charged at the same rate from the date of receipt of the goods or on any agreed due date, provided that a mutual commercial transaction exists. We reserve the right to exclude the buyer in default from further deliveries, even if corresponding delivery contracts have been concluded. Our claims shall become due immediately, even if payment has been deferred, as soon as the customer defaults on one or more obligations, suspends payments, is over-indebted, files for or enters into composition or bankruptcy proceedings, or if such proceedings are refused due to lack of assets. In the above cases, we shall be entitled to reclaim goods subject to retention of title and to withdraw from the contract. If, after conclusion of the contract, justified concerns arise regarding the creditworthiness of the customer or its financial circumstances, we shall be entitled, at our discretion, to demand advance payment or security deposits from the customer within one week. We shall also have the right, at our discretion, to suspend the execution of the order and demand immediate payment; in the event of refusal, we shall be entitled to withdraw from the contract. In this case, the customer shall not be entitled to claim damages. Payment by check or bank transfer shall only be deemed to have been made when the amount claimed has been credited to our PC account. We reserve the unrestricted right to assign our claims to third parties.
Refusal of acceptance, return debits in the direct debit procedure
In the event of unjustified refusal to accept the goods delivered by us, we shall charge the costs incurred by us, but at least CHF 15. Our right to fulfill the purchase contract remains unaffected by this.

Retention of title
We retain title to the delivered goods until all claims arising from the business relationship between the parties have been settled, even if these claims relate to earlier deliveries. The customer may only dispose of items subject to retention of title to the extent that they may be processed, installed or resold in the ordinary course of business. The processing or treatment of goods subject to retention of title shall be carried out on our behalf without any obligation on our part. In the event of resale of the goods, the customer hereby assigns his claims to us. We are entitled and the customer is obliged, at our request, to notify the customer of the assignment in writing. If necessary, the customer shall also reserve our title to the items vis-à-vis its customers by way of extended retention of title. If the goods subject to retention of title are seized, the customer must inform us immediately and comprehensively, inform the third party of our rights, and provide us with the documents necessary for our intervention. The costs incurred by our intervention shall be borne by the customer.

Cancellation policy
You may cancel your online order (by telephone or via the Internet) within a period of 2 weeks after receipt of the delivery. There is no right of cancellation for the following products: Unsealed software, CD blanks with writing on them. Your cancellation does not need to include a reason and should be made either in writing by letter or fax or by returning the goods. In the case of a written cancellation, the timely dispatch of the cancellation/return of the goods to our address is sufficient to meet the deadline. You are obliged to return the goods at your own expense. In the event of cancellation by returning the goods, the deadline is met by posting the goods or handing them over to another carrier.

Place of jurisdiction
The place of jurisdiction is CH-7166 Trun.